Intermix Beverage Ordering Info

You can place an order as a guest or take advantage of helpful tools by logging in to your Intermix Beverage account.

• If you order as a guest, you'll receive an order and shipping confirmation email to keep you updated on your order's status, but you won't be able to refer to your ordering history the next time you order.
• If you create an Intermix Beverage customer account and log in before you order, you'll be able to see your ordering history and use our My Order Form tool to streamline your ordering process. (Don't have a customer account? Create one in under a minute!)

Often this is because cookies are not enabled on your computer. Our website must be able to place a small "cookie" on your computer in order to remember what items you added to the cart. This is a standard and secure procedure used by most e-commerce websites. You can learn more about enabling cookies by referring to this page: How to Enable Cookies. You can also try clearing your web browser cache.

• The My Order Form is an ordering tool that tracks every product you’ve purchased on our site in a single, interactive list. Instead of navigating to each product you’d like to reorder, you can add all your desired reorders to your shopping cart from a single page. This makes ordering faster and reduces your chances of ordering the wrong product as well.

• If there is an item you need from a brand we carry, please contact our Customer Service team to request a special order item.
• Special order item(s) must be ordered in case quantities. The lead time for special orders will depend on the vendor and may take up to 4-6 weeks. Additional shipping costs may apply.
• If the item you want shows as Out of Stock, you may select “Notify me when this product is in stock” on the item and you will receive an email once the item is available.
• If you are backordered on an item, it will not automatically ship. Please reorder the backordered item on your next order.

• Unfortunately, we aren’t able to make changes to your order after it’s been placed. Any additions to an order will be invoiced separately.

No, all of our products are distributed from our Minneapolis warehouse and available exclusively for order on shop.intermixbev.com. However, if you live near Minneapolis, we do have the option for Minneapolis Warehouse Pickup at checkout.

If we are out of stock of any item, it will be displayed on the site as "Out of Stock." Some items we can order and receive within one to two business days, others may take three to four weeks. Please call customer service if you have any further questions about out of stock items.

When an item is marked "Out of Stock," you won't be able to add it to your shopping cart.

Rarely, an out of stock item won't display an "Out of Stock." If this happens, we will ship the item to you at no cost if we can restock it within a reasonable timeframe. If we aren't able to restock it promptly, we'll refund you the item's cost.

When your items ship, we'll send you a shipment confirmation email. If an item you ordered isn't included in your confirmation email, it hasn't shipped yet. If you would like updates on a specific item's shipment status, you can review your recent orders by logging into your Intermix customer account. If an order is marked "Complete," your entire order is on its way. If an order is marked "Processing," some of your items have not shipped yet. You can also review specific items' "Shipped" or "Processing" statuses within the order.

• We offer free shipping on orders of $300 or more within the contiguous U.S.

• Orders are processed and shipped the next business day (Monday-Friday). Expedited shipping method does not change the processing lead time. 
• If you are in urgent need product, please reach out to our customer service team. They would be happy to look at the best options available for expediting your order.

• Orders ship from our Minneapolis warehouse. Please see the FedEx Ground lead time map to determine the estimated transit time to your location. Note that FedEx lead times start the day after your order is shipped.
• We guarantee our processing lead time, but cannot guarantee shipping lead times once the carrier has your order.

• You may pick up your order at our Minneapolis warehouse if you select Minneapolis Warehouse at checkout. Orders may be picked up Mon-Fri 8:30AM-4PM. Orders that are not picked up within two business days will be restocked.
• We request one business day notice for all pick-up orders. If you need to pick up your order the same day the order is placed, please call or email our Customer Service team to request an expedited order.

Yes, Intermix Beverage is closed on all major Holidays and follow the delivery schedules of our shipping partners.

We are very good at carefully packing these kinds of items and have experienced a less than 1% damage rate since we started keeping these stats. However, glass bottles with liquids can sometimes be damaged when handled in shipment. If this is the case with your order, please notify us within three business days and we will replace it. Please email photos of the damaged package, as it will help us in the shipping carrier reimbursement process. If we are not notified within three business days about the damaged product, we are no longer responsible for replacing the damaged product.

• If you are missing product, please report to the carrier immediately and to Intermix Beverage within 3 business days of the incident. This will enable us to pursue recovery and/or provide assistance for the replacement of damaged items.

A product can only be returned if you received the wrong item. If this is the case, please contact us and we will get the correct product to you immediately. For special circumstances such as accidental order errors, we may allow returns if the request is submitted within three days of receiving the order. A 20% restocking fee will apply and return must be approved by Customer Service. Products approved for return should be packed with care and customer is responsible for freight cost to return goods.

• For special circumstances such as accidental order errors, please send a return request within 30 days of your order to our Customer Service team. If the return is approved, Intermix will create a Return Authorization (RA). A valid RA number is required for all returns and a 20% restocking fee may apply to any returned items.
• Products approved for return should be packed with reasonable care and should be in the unit of measure ordered. Worn, out-of-date or used items are not eligible for return.
• You will be responsible for the freight cost to return items. The return service label should be affixed to the outside of the shipment container with the RA number noted on the label. Your RA number is valid for 30 days, and returned items must be received within 30 days of the RA creation date.

Yes, we offer only wholesale pricing on our website. As a wholesale distributor, it's all we do and the price you see on our wholesale store is our standard wholesale price. We do offer volume pricing, purchased by the pallet, through our volume store. For volume store pricing, please call us. The minimum purchase on the volume store is 30 cases.

This is the price per item when you order an entire case of a single product. For example, we offer a discount if you buy an entire case (12 bottles) of Monin Vanilla Flavoring Syrup. It does not apply if you mix flavors to make a case.

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